Diamond Cars and Couriers, formerly Carshalton Cars, has been established since 1982. We started with 3 cars and now proudly boast a fleet of over 50 vehicles for your taxi and sameday courier requirements.
We operate a 24 hour service, with manned offices 24 hours a day 365 days a year (with the exception of Christmas and New Year) by fully trained operators.
The world's leading booking and despatch system
We run and operate the world's leading bookings and dispatch system, allowing us to offer you many advantages and innovative ways to book your taxi and same day courier requirements. These include ClubDiamond (formerly E-Booking), a fast and simple way to book direct online or via our app with payments made via account, debit/credit card or cash to your driver. Your booking filters through to our dispatch screen, from where we process and distribute your driver.
Interactive Voice Response telephone software
We offer the leading interactive voice response (I.V.R) telephone software. This intelligent software can recognise speech and take your bookings directly onto our system without the need for an operator. It begins by compiling caller data into a list of the 3 most common pickup points for each passenger. We can set the system to present either 1,2 or 3 previous pickup points. The information can then be presented to you, the customer so you just have to press “1,2 or 3”, whichever is the relevant number for your current pickup point, to have a taxi dispatched immediately to that point.
We have highly trained operators ready to take your calls and answer any enquiries you have.
NVQ Trained five star drivers
Every driver is trained to N.V.Q Road Passenger Transport Safety standard and is C.R.B checked. We are graded as a five star rated company by the highly recognised and respected London and Southern Private Hire Car Association
All drivers working for Diamond Cars and Couriers are under a service contract governing both rules and regulations,
insisted upon by our company. The rules and regulations covered within this contract ensure that all drivers cover no more than a 12 hour shift, ensuring that all
our drivers are fresh and alert for any long distance drives. Safety is always paramount within our company and we ensure that all clients using our service can be
assured of safety, reliability and comfort at all times.
For priority bookings, discounts
and many more benefits why not join our club...